Booking help
ONCF Booking FAQ
Frequently asked questions about booking ONCF tickets online and at stations.
Booking basics
Learn how ONCF tickets work and what to expect at checkout.
Payment and confirmation
Most bookings accept major cards. Keep your confirmation email or QR code.
Changes and refunds
Rules depend on ticket conditions, so review the fare rules before purchase.
Explore routes, classes, and stations
Quick tips
- Double-check station names before booking.
- Arrive early if you need to buy at the station.
- Keep a screenshot of your ticket.
FAQs
Can I book ONCF tickets online as a tourist?
Yes, online booking is available.
Are seats reserved?
1st class seats are reserved. 2nd class is often open seating.
What if my payment fails?
Try another card or book through a trusted partner.